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Shipping & Return Policy

USpharmacy24.com offer valuable pharmaceutical products to offer healthy life to our customers. We are well known to provide all our medications from top licensed pharmaceutical companies and we deliver from well known courier companies to give safe and fast shipping service.

Once your order is confirmed after the payment transaction, we will send you the tracking number of your product through which you can you can locate the location of your product. In case of any query or information, feel free to contact our customer care service.

Shipping Service

  • Overnight Mail shipping: - It is from U.S to U.S and U.K to U.K. Overnight mail will take 2 to 5 business days to ship and the cost of this service is flat $150.
  • Express Mail shipping: - It is from U.S to U.S.  Shipping will take 5 to 7 business days to ship and the cost for this service is flat $100.
  • Normal Mail shipping: - It is from U.K to U.K and U.K to EUROPE. Shipping will take 7 to 12 business days and the cost of this service is flat $50.

Under some circumstances such as unpleasant weather condition, due to strikes in the particular area, incorrect address or because of courier's failure, it can take 1 to 2 additional days for delivery because courier companies do not works during this situation. During these conditions, we will inform our customers and give them the expected date of delivery.

Clearly look on address and contact number box during the time of filling personal information Column. We will deliver your order to provide mailing address given in address box. In case of incorrect address, you may not receive your order. In these cases we are not responsible.

Return Policy

Under few conditions return and re-shipping is required:

  • In case of mismatch of product.  If you receive wrong medication which do not looks similar that you have ordered from our website.  Contact our customer care service, they will do needful help and re-ship your order once the product is inspected.
  • In case of tampered and damaged product. Contact us within 7 days from the time you have received product. You have to give us the proper evidence of tampered product either by taking photographs or by making record of unwrapping process and mail us. We will take all necessary steps and re-ship your order with 3-4 business days.

In case you were not available at the given address at the time of delivery, please check your mailing box. Courier Company may have left your parcel in your mailing box or they will make a second effort at a later date.

Order Cancellation

If you want to cancel your placed order, contact our customer care executive and give them the reason for cancellation. You can cancel your order within 24 hours of placing. Once your order is dispatched for delivery, we cannot cancel and nor you are eligible for refund.

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